Rental FAQs2023-05-13T14:16:49-06:00
Real Estate Isla Mujeres


Frequently Asked Questions

Can I Drink the Water? Eat Fruits and Vegetables?2023-02-14T00:07:09-06:00

We do not recommend drinking tap water. All of our properties include purified bottled water for your convenience. As for fruits and vegetables, it is important to ensure they have been washed thoroughly or peeled before consumption. If you are unsure of the quality or safety of any food items while traveling, it is recommended that you opt for alternatives such as bottled water and pre-packaged foods.

Can I Get My Rental Property Pre-Stocked with Some Essentials?2023-02-14T00:16:36-06:00

Yes, it is possible to get your rental property pre-stocked with essentials before you arrive on Isla Mujeres. This can be a great option if you are traveling a long-distance and want essentials waiting for you when you arrive. You will receive a welcome email that includes this option. Be sure to provide your order well in advance.

Do I Need a Passport to Travel to Mexico?2023-02-14T00:02:49-06:00

Yes, you will need a valid passport in order to travel to Mexico. Additionally, depending on your country of origin, you may also need additional documentation such as a visa or proof of return flights. It is recommended that travelers check the regulations for their specific country before planning their trip.

How Do I Buy Ferry Tickets?2023-02-14T00:13:46-06:00

You can purchase ferry tickets at the ferry terminal or you can buy them online at this link:

How Do I Get a Taxi?2023-02-14T00:08:37-06:00

There are multiple ways to get a taxi on Isla Mujeres. There is a taxi stand outside of the ferry terminal when you arrive. In most areas of the island, it’s possible to hail a cab from the street. If staying in more remote locations such as houses on the south point of the island, you may also be able to call a trusted taxi driver or local taxi syndicate. No matter which option you choose, always make sure that you agree on the fare before leaving – this will ensure that there are no surprises when paying at the end of your journey!

How Do I Get From the Airport to the Ferry?2023-02-14T00:12:32-06:00

There are many companies that provide transportation to and from the airport to the ferry. It is best to look at available options online. Taxis will be the most expensive option so it is best to make arrangements prior to your arrival.

How Do I Get Pesos?2023-02-14T00:10:46-06:00

The best way to get pesos when visiting Isla Mujeres is to withdraw cash from ATMs located near the ferry terminal or in banks and grocery stores around town. Most ATMs accept American Express, Visa, Mastercard and debit cards.While many restaurants, hotels and shops accept US dollars, it will usually be at a lower exchange rate. There is also a money exchange inside the ferry terminal and across the street. Foreign coins are not accepted anywhere and should never be used for tips.

How Do I Rent a Golf Cart?2023-02-14T00:09:19-06:00

Renting a golf cart is one of the most popular ways to get around Isla Mujeres. To rent a golf cart, you can either visit a rental shop in person or book online. You will need to provide valid identification and a valid credit card when making the reservation. Most shops will also require a deposit, so it’s important to ask about that before making your reservation.

How Much Should I Tip on the Island?2023-02-14T00:06:45-06:00

The customary tip amount for service providers in Mexico is generally 10-15%. This includes meals at restaurants, taxi drivers, and other services. However, it is important to use your discretion when tipping and consider the level of service received. If the service was exceptional, then a larger tip than the customary 10-15% may be appropriate. Foreign coins are not accepted anywhere and should never be used for tips.

How Will I Get From the Ferry to My Rental Property?2023-02-14T00:15:48-06:00

If you are looking for the easiest way to get from the ferry port to your rental property on Isla Mujeres, your best bet is to take a taxi. Taxis are generally reasonably priced and will take you directly to your destination without any extra stops.

Is it Better to Pay for Things with Pesos or USD?2023-02-14T00:14:23-06:00

The best option when traveling in Mexico is usually to pay with pesos. Some places, particularly tourist spots, may accept US dollars but will usually give you a less favorable exchange rate than the banks. If you need to withdraw cash, it’s best to use Mexican ATMs which offer better exchange rates than US ATMs.

Is it Safe to Be Out at Night?2023-02-14T00:17:16-06:00

Generally speaking, Isla Mujeres is a safe destination for tourists and locals. However, as with any tourist destination, it is important to use caution when out and about at night. Pay attention to your surroundings and be aware of any potential risks that may arise. It is best to travel in a group or stay close to well-lit areas when you’re out late at night.

Should I Be Concerned About Foreign State Department Warnings About Travel to Mexico?2023-02-14T00:11:44-06:00

The US State Department issues warnings for many countries, including Mexico. It is important to be aware of them and take them into consideration when planning your trip. Generally the warnings are based on information about crime, political strife or civil unrest in a particular area and should not be considered representative of the whole country. If you plan on traveling to a specific city or region that has issued a warning, you should research the area further before deciding to go. Isla Mujeres is one of the safest places in Mexico.

Should I Tip the Maids Who Clean My Rental Property?2023-02-14T00:15:08-06:00

In Mexico, tipping is standard practice and is expected in most cases. When it comes to maid service at your rental property on Isla Mujeres, it’s common to leave a small tip at the end of your stay. This should be no less than 500 pesos or more if staying in a large property. If you have been pleased with the quality of their work, feel free to leave a larger tip or express your gratitude verbally as well.

What Amenities Can I Expect From a Vacation Rental in Isla Mujeres?2023-02-14T00:01:19-06:00

Vacation rentals in Isla Mujeres come with different amenities depending on price point and location. Basic rentals may only include beds and chairs while more luxurious accommodations may feature private pools, full kitchens, and other amenities like cable TV or Wi-Fi access. Be sure to read through descriptions carefully before booking to ensure you have all the necessary amenities for your stay.

What Kind of Medical Care is Available on the Island?2023-02-14T00:07:57-06:00

Medical care is readily available in Mexico, and our property managers or concierge can help you find quality medical providers. In the event of an emergency, world-class hospital care is also available in Cancun. Please remember to dial 911 in any emergency situation.

What Should I Pack?2023-02-14T00:05:10-06:00

When planning a trip to Isla Mujeres, it is important to pack the essentials. Necessities include:

  • Clothing for hot weather conditions
  • Sunscreen and bug repellent
  • Swimsuit and beach towel (most of our properties provide beach towels)
  • Toiletries
  • Identification/Passport
  • Cash/credit cards (many of the local restaurants and shops do not accept credit cards)
  • Hats/sunglasses
  • Any necessary medication

In addition, it may be helpful to bring along items such as lightweight rain jackets, cameras or other electronics, books and magazines for entertainment.

Will My Cell Phone Work on the Island?2023-02-14T00:10:08-06:00

In most cases, your mobile phone will work on Isla Mujeres. However, it is important to check with your cell phone provider to make sure that your device is compatible with the network in Mexico. Additionally, some providers may charge international roaming charges for using your cell phone abroad. Be sure to check with your provider before leaving for Isla Mujeres to avoid any unexpected costs.

Real Estate Isla Mujeres


Real Estate Isla Mujeres


Your Own Private Oasis

Renting on Isla Mujeres is the perfect way to experience the beauty and tranquility of this stunning Mexican island. From breathtaking snorkeling and scuba diving spots, to relaxation-inducing beaches, renting here allows you to customize your own unique island experience.

The area also boasts plenty of mouth-watering local cuisine, as well as vibrant nightlife for those looking for some evening entertainment. Whether you’re looking for a romantic getaway or a family vacation, there’s something for everyone when renting on Isla Mujeres!

Real Estate Isla Mujeres
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